Viking SO24A Service Observation Unit

MPN: SO24A
JMAC ID: 200116148

$486.84

JMAC_ID:: 200116148
df_manual_boost:: 1.75

Product Resources

SO24A Data Sheet

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The SO24A allows supervisors to silently monitor employee phones without disrupting the activity at their workstation. The information gathered may be used for quality purposes, to train, motivate even assist customer service and telemarketing representatives.

A supervisor may enter the conversation by dialing a *. A cassette recorder output permits automatic or manual recording of conversations.

The SO24A features improved audio and can now be easily expanded to 240 stations by installing additional 24 line units. The SO24A can be programmed with a 2, 3 or 4 digit dial up code to match station extension numbers.

UPC: 615687221923
Also known as: VK-SO24A

Technical Specifications:

Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75")
Environmental: 0 C to 32 C (32 F to 90 F) with 5% to 95% non-condensing humidity
Shipping Weight: 1.36 kg (3 lbs)
Power: 120V AC/13.8V AC 1.25mA, UL listed adapter provided

For more information about the Viking Electronics SO24A, please contact us.

One year warranty
24 station capacity can be expanded to 240 stations at any time
Made in the USA
Monitor stations from an unused phone system line input or to a dedicated single line phone
Add remote observing with a RAD-AMP Remote Access Device
Built-in talk assist (dial *)
Dial up code can be programmed to match the station number
Cassette recorder output and Touch Tone control
Automatic gain control equalizes in and outbound conversation levels
Configurable for digital phones (requires the SO-24 AK and an extra pair of wires to each phone handset)
Compatible with analog PABX/KSU stations