International Shipping FAQs

Customer Support

International Shipping FAQs

Answers about ordering and shipping outside the United States.

Frequently Asked Questions

We ship everywhere in the world that US law allows and that can be reached using a reliable shipping service.

For orders shipping outside the US, you can pay via all standard payment methods that domestic customers have available.

International shipping rates are quoted on an order specific basis. Upon checkout, your shipping option will indicate that a member of our team will contact you to arrange shipping. Shipping costs are calculated by the carriers based on the location of delivery, order size and weight. We work with multiple shipping carriers to ensure that we can offer the best options to our customers around the globe.

Our preferred shipping carriers for overseas shipments are UPS and USPS. Carriers such as FedEx, DHL, TNT or others may be made available upon request.

Our shipping charges include only the cost of shipping and handling of your order. All additional fees which may be assessed upon delivery of your order are solely your responsibility as the customer. This includes any and all Customs fees, Brokerage fees, Import fees or taxes, VAT, Duties or any other charges. We cannot offer any advice as to what charges may be assessed in your particular country. Please consult with your import authorities to learn more about any import fees which may be due upon delivery. In no event shall JMAC be liable for any additional fees incurred to accept delivery of your order in your country.

Questions About an International Order?

Our team can help with carrier options, shipping quotes, and payment. Response within one business day.

Fax646-381-9707
Address5 Terminal Rd., West Hempstead, NY 11552

Live Chat