Defective Return Form

Defective Merchandise & Warranty Service Request

As per JMAC Supply’s Defective Merchandise Policy, we’re happy to help you obtain warranty service from the product manufacturer for any defective item purchased from JMAC Supply. Please note: while we facilitate the warranty claims process, JMAC Supply does not provide any warranty of its own — the product manufacturer’s policies and remedies are the sole remedy available for warranty service.

Email *

Contact Name

Phone

Company

Order Number

If you don’t have your order number, please fill in your company, contact, email, and phone so we can locate your order.

Defective item details

Defective item *

Description of defect *

Additional notes

Per our return policy, we cannot accept returns on used or installed equipment, or items whose manufacturer’s packaging has been broken or damaged.

I certify that the information provided is true and correct to the best of my knowledge, and I understand that all Warranty Service Requests are processed in accordance with the JMAC Supply Return Policies. *