Contact Us FAQs

Customer Support

Contact, Hours & Location

How to reach JMAC Supply, when we’re open, and where we’re located. Our team responds within one business day.

Get in Touch

Contact

Fax646-381-9707
Full Contact Page →

Hours

Monday–Thursday
9:00 AM – 5:30 PM Eastern Time

Friday
9:00 AM – 4:30 PM Eastern Time

Closed Saturday & Sunday. Messages are answered within one business day.

Location

JMAC Supply
5 Terminal Road
West Hempstead, NY 11552

Headquarters only — there is no retail window at this location.

Please Note: No Retail Window

Our West Hempstead location is a headquarters and warehouse, not a retail store. We can’t accommodate walk-ins, but special pickup requests can be arranged in advance — contact us before heading over so we can have your order ready.

Frequently Asked Questions

Company contact, hours, and location.

You can reach us by email at sales@jmac.com (or orders@jmac.com for order questions), by phone at +1 516-812-0917, or by fax at 646-381-9707. See our Contact Us page for all options.

We’re open Monday through Friday, 9:00 AM to 5:30 PM Eastern Time, 4:30 on Fridays, and closed on weekends. Messages received after hours are answered within one business day.

We’re headquartered at 5 Terminal Road, West Hempstead, NY 11552. Please note there is no retail window at this location — it is a headquarters and warehouse.

There’s no retail window, but special pickup requests can be arranged in advance. Please contact us before you come so we can confirm a time and have your order ready.

We’re Here to Help

Questions about products, orders, or a quote? Reach out — our team responds within one business day.

Fax646-381-9707
Address5 Terminal Rd., West Hempstead, NY 11552
HoursMon–Fri, 9 AM–6 PM ET

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