Shipping & Returns FAQs

What is your Return Policy?
A Please visit our "Return Policy" page
How much do you charge for shipping?
Most items are offered with Free Shipping which applies to shipments within the lower 48 states and offers our Economy Shipping option of 7 to 11 business day delivery. Certain items are priced in a model that does not allow for them to qualify for free shipping. If your order contains items not marked as Free Shipping, a shipping rate starting at $14.95 will be shown for Economy Shipping.
Do you offer expedited shipping?

Our Expedited shipping option offers 3-5 Business day delivery for an additional fee. This option can be selected upon checkout.

What if I need my order delivered faster?

We offer all speedy delivery options such as 1-day, 2-day and 3-day air. To place an order with air shipping, please select the Need It Faster shipping option upon checkout. Once your order has been entered, a customer support representative will contact you with your expedited shipping options and rates for your order. Please be advised, we will attempt to contact you by phone so please ensure that the contact number provided can be used to reach you to confirm shipping options.

What if an item is not in stock?

If an item is not in stock and cannot be shipped and delivered within the expected timeframe, our team will contact you by E-mail to inform you of the delay and confirm how you wish to proceed with your order.

Can I use my own shipping account?
Requests to ship on your own shipping carrier account may be honored at JMAC's discretion. Please include such requests in your order comments or Contact Us after placing your order.
When will my refund be processed?
Refunds are processed within 1-3 days following receipt and inspection of returned merchandise. Please be advised that depending on your bank, refunds may not appear on your account for 3-5 business days following issuance.