What is your Return Policy?
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A Please visit our "Return Policy" page
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How much do you charge for shipping?
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Most items are offered with Free Shipping which applies to shipments within the lower 48 states and offers our Economy Shipping option of 7 to 11 business day delivery. Certain items are priced in a model that does not allow for them to qualify for free shipping. If your order contains items not marked as Free Shipping, a shipping rate starting at $14.95 will be shown for Economy Shipping.
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Do you offer expedited shipping?
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Our Expedited shipping option offers 3-5 Business day
delivery for an additional fee. This option can be selected upon
checkout.
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What if I need my order delivered faster?
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We offer all speedy delivery options such as 1-day, 2-day and
3-day air. To place an order with air shipping, please select the Need It
Faster shipping option upon checkout. Once your order has been entered, a
customer support representative will contact you with your expedited shipping
options and rates for your order. Please be advised, we will attempt to
contact you by phone so please ensure that the contact number provided can be
used to reach you to confirm shipping options.
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What if an item is not in stock?
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If an item is not in stock and cannot be shipped and
delivered within the expected timeframe, our team will contact you by E-mail to
inform you of the delay and confirm how you wish to proceed with your
order.
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Can I use my own shipping account?
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Requests to ship on your own shipping carrier account may be honored at JMAC's discretion. Please include such requests in your order comments or Contact Us after placing your order.
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