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Guarantees
Pledge of Service
 


Our Pledge to you:

 

We will respond to all inquiries within 1 business day of receipt.

 

We will do our best to provide you with the answers to your technical questions and assist you in obtaining answers for those beyond our expertise.

 

We will work with you to accommodate your requests for alternative payment or shipping methods to suit your individual requirements.

 

If an item you order is not in stock, you will be contacted and notified of the lead-time so you can decide how best to proceed.

 

Your credit card will NOT be charged until your order has shipped.

 

When you contact us, you will be communicating with real people who have an interest in seeing that our customers are satisfied.

 

We appreciate your feedback.  Please feel free to contact us if you wish to share an experience you had with our company:  Feedback@JMacSupply.com

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